The Basics Of Audio Conferencing Services

by Dwayne Hall

Audio conferencing services are offered by independent service bureaus. Long distance providers usually use sophisticated call connection “bridges” to join many different phone calls into a single conversation. Conferencing services allow meetings to take place even when everyone cannot be in the same room, connecting people in different branch offices for a sales meeting or providing quarterly results to investors.

An efficient conference service facilitates the implementation and the run-time control of conference applications. Key features of a conference service are conference management, multicast communication support, application state synchronization, user data marshalling and scalability. The paper defines a conferencing service to fulfill these requirements of conferencing applications. An object model of the service is proposed together with the resulting architecture.

How Should You Decide?

Video conferencing allows participants to meet face-to-face and enjoy both audio and video communications in real-time. Applications include product launches and design reviews. Teleconferencing and webcast services that specialize in system integration can help businesses connect existing communications systems to teleconferencing or webcasting technologies.

Audio conferencing can be used for group work when a small group of students is assigned a team project. They would meet via the audio conference bridge at scheduled times to complete their work. The project work can be presented by video, audio, and computer conference depending upon the content.

Smooth Communication

Web conferencing with audio provides an appropriate medium for incorporating certain visual elements into the flow of verbal communication, enabling participants to view a PowerPoint presentation, take a guided Web tour or collaborate on documents with others. In many cases, Web conferencing can even enable remote control of a participant’s computer. Web conferencing differs from video or voice over Internet protocol in that it involves sharing data over a browser while the parties use a teleconference.

At the time a conference attendee calls into the conferencing bridge, he or she also provides the IP address either to a live person who enters this information manually, or through touch-tone into an email processor. Once all this information is entered, the processor in the audio conferencing bridge compiles a list of all conference attendees including their IP addresses.

The Bottom Line Results

This report is based on the insights of 281 business users of video conferencing products and services from around the world. Their experience and value comparisons of HD video conferencing as a substitute for face-to-face meetings, as a substitute for audio conferences and as a substitute for web conferences are presented. The demand curve of HD video conferencing as a substitute for same day business trips, overnight trips and inter-continental trips are determined and reviewed.

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